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A hub of links and answering services for physicians who partner with Redeemer Health.
This page gathers the sites a physician may use day to day, whether the purpose is caring for patients or educating staff. The links sit in one place so you are not hunting across bookmarks mid-shift. Ask the center what access is set up for you.
Partnering brings a virtual extension of your practice. A live answering service covers remote receptionist duties, after-hours calls, overflow, and voicemail. Each patient hears that their call matters and will get a prompt response from you or your staff, whenever they call. Contact instructions can differ for each physician, nurse, or staff member.
How you manage your voice mail is entirely up to you. The service can take the message, hold it, or route it onward, so the system bends to your workflow rather than the reverse. Ask the team to walk you through the options and set the routing you prefer.
Small practices and very busy larger ones can use the service as a virtual, offsite, around-the-clock receptionist. Callers reach a person at any hour, and your own staff stay free for the work in front of them. Ask how the handoff to your office is arranged each morning.
For more than 20 years, Medical Massaging has delivered answering services to healthcare professionals in the area. Practices rely on the round-the-clock availability, the professionalism, and the ability to tailor the service to specific needs. Ask what a typical setup looks like for a practice your size.
Commitment shows in how patient calls are handled. The staff are hired, trained, and educated to complement yours, and confidentiality and security meet and exceed exacting standards, with full HIPAA compliance. Whether you supplement your staff or need coverage while closed, callers are informed, calmed, and reassured.
A parent calls the office. A staff member answers, or the call rolls to a service, and the message reaches the right person. In a child care center, that same need shows up: families calling about a sick child, a late pickup, a question about the day. What matters is that someone answers and the message lands. Ask the center how they handle calls during and after hours.
For a parent, the practical benefit is a shorter wait and a calmer voice on the other end. When a child is unwell and you call the practice, someone answers and the message reaches your physician or their staff without a second call. That reliability is why practices have trusted this answering service for more than 20 years. Ask your practice how after-hours calls are routed.
