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This page explains the factors that shape your billing statement and the methods you can use to pay. You can pay online, by telephone, or by mail. Each option is secure and straightforward. If anything on your statement is unclear, the sections below walk through exactly what you need for each payment type.
We accept Visa, MasterCard, American Express, and Discover. Your credit card is processed with SSL and PCI compliant encryption. The payment is sent immediately to the banking merchant. That means your card details are protected at every step, from the moment you enter them to the moment the transaction clears.
To pay a Holy Redeemer Physician Services bill online, have your My Health Story patient portal login and password ready. If you do not have a portal login, you will need the QuickPay code printed on your billing statement. Both are required for secure online payment. The code is there so you can pay without creating an account first.
To pay a Holy Redeemer Hospital Services bill online, you will need your statement number and the date of service. Both appear on the upper portion of your billing statement. Have them nearby before you begin. The payment pages ask for them to locate your account and apply the payment correctly.
To pay an Ambulatory Surgery Center bill online, you will need your account number and the date of service. You can find both on the upper portion of your billing statement. Keep the statement in front of you as you pay. That way the account number and date are easy to read and enter without error.
To pay a hospital or physician bill by phone, call 215-856-1000 Monday through Friday, 8:00 a. m. to 5 p. m. Credit card payment is required by phone. If you prefer to pay by check, the address to remit payment is printed on your billing statement. Use the address shown there, not a general mailing address.
Billing here follows the pattern you would expect from a hospital system. A statement arrives in the mail after your visit, and it lists the services you received. Most families set up online access once and then use it for every bill after that. Paper statements keep coming if you prefer them.
When billing is clear, you spend less time sorting out paperwork and more time with your child. You know what you owe, you know the payment options, and you can choose the one that fits your schedule. That steadiness matters at home. A quick online payment or a check in the mail keeps the focus on the part of the day that belongs to your family.
